Online Security
All information you provide to Handbagstogo.com is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
Deliveries
Delivery is currently to the UK only by 1st Class Royal Mail Recorded Delivery and uaually takes between 2 and 3 working days from time of purchase. The package will have to be signed for on delivery and Handbagstogo.com/Something Special cannot be held responsible for late, delayed or non-delivery of goods ordered once they have left our premises. We will however do all we can to deal promptly and efficiently with delivery problems when notified by our customers.
Privacy Statement
Personal Data collected on this site is used for the delivery of your goods and to let you know of any special offers we may have but will not be passed on to any third parties. Credit Card details may be passed to our bank for authorisation of the transaction and for payment.
Product Images and Descriptions
Whilst every effort is made to ensure the product images, colour representations and descriptions on our site are a fair representation of the actual products and colours, there may be variations in photos and colours from the products due to changes made by manufacturers, design and style changes, the inclusion or deletion of features, colour differences and other changes which we cannot be held responsible for. Also the settings of computer monitors, over which we have no input or control, can cause a visual difference in the way images and colours are shown. We cannot be held responsible for any perceived difference between the images and colours shown and the actual products. We also reserve the right to amend, change, or delete products listed on our site, and the way product images and colours are shown.
Order Confirmation and Receipts
When you place your order online with Handbagstogo.com we advise you to print off the summary of your order that will be shown on your screen. You will automatically be sent an e-mail summarising your order and informing you your order has been placed.
Returning Goods
To ensure our customers receive their goods in perfect condition, all goods are carefully checked and packed before despatch. Should the goods you have ordered be unsuitable they may be returned to us within 14 days from receipt for exchange or refund. Goods returned must be 1) unused 2) in any original packaging (this refers to any boxes or wrapping from the brand or manufacturer and not to the wrapping materials used by us to send your goods), 3) be accompanied by the receipt of purchase (we recommend you keep a copy of this receipt). We will process your return after the goods are received by us and make the refund to the purchasers credit card or debit card (within 30 days). The costs of postage or delivery for returns of this type are the customer's responsibility and the cost of return postage cannot be included in the refund. Please ensure the goods are suitably and adequately wrapped in appropriate packaging for returning to us (e.g. wrapping paper, bubble wrap, etc.).
Should the goods be faulty or arrive damaged (within a reasonable amount of time from delivery) they can be returned to us for an exchange or refund. YOU MUST CONTACT HANDBAGSTOGO.COM WITHIN 7 DAYS OF RECEIPT PRIOR TO RETURNING THE GOODS to notify us of the suspected fault. We will then inform you of our returns proceedure
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